Ubuntu Advanced Desktop Service
Canonical's support team can help you optimise Ubuntu so that you can take advantage of the elegance and efficiency of Linux. From assistance with migrating from a different operating system, to helping you configure compatible devices for use with Ubuntu, our expert support team are here to help you make the most of Ubuntu.
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Download the Ubuntu Advanced brochure (pdf)
Advanced service highlights
Migrating to a new desktop isn't about starting out all over again. Our support team can help you preserve your existing files and settings as well as maintain your existing operating systems through specific partitioning schemes.
Here are some of the services you can expect from the Ubuntu Advanced Service.
Windows migration
- Help with partitioning to preserve an existing Windows installation
- Help with resizing the file system to provide free space for the Ubuntu installation
- Help with transferring and configuring settings from the legacy Windows environment to Ubuntu
Advanced file system set-up
- Recommendations for specific partitioning schemes depending on your systems tasks
- Help setting up logical volume management and encryption using the alternative installer
- Help with creating and formatting file systems to optimise the performance of Ubuntu for your needs
Desktop security
- Installing the appropriate firewall application and kernel support
- Help with configuring the firewall to protect and alert against external intrusion
- Checking for compromise and recovering the system from backup following a security breach
Hardware management
- Help with configuring certified and compatible systems, devices and peripherals
- Help with removing hardware and reconfiguring Ubuntu
- Optimising Ubuntu performance with specific hardware
- Debugging and resolving hardware issues
Complete list of service features
Service features comparison
Quality support guarantee
As the sponsor of Ubuntu, Canonical aims to ensure that users get the most out of every Ubuntu technology. We provide the same high-quality service to all of our customers, whether they are individual users or corporate customers. We want you to be thrilled with both our service and your use of Ubuntu every single time. Some of the service advantages you'll receive with our Advanced Service are:
- Phone and online support during standard business hours
- Access to the online Canonical Support Portal to track your support requests
- Support from a qualified Ubuntu support engineer
- Continuous effort during support hours for severity 1 issues
If you would like to discuss your requirements in more detail, please contact us.
