Server support

Our Global Support Services are deployed around the world to enable a true 24x7 support infrastructure. We always ensure the most time and cost effective solution is configured and deployed for you, wherever you are. Unlike support offered through licensed subscriptions, only Canonical offers the right technical expertise and escalation support for you to get the best desktop experience from open source software.

Landscape

Included in every support service is access to Landscape, Canonical's easy-to-use systems management tool. Landscape allows you to manage all your Ubuntu servers and desktops through a central interface, simplifying the tasks of systems management and monitoring.

Standard business and mission critical support

Canonical offers enterprise level support for both mission critical and standard business needs. We give you the flexibility to choose the type of support you require without the restrictions other vendors apply to site wide licenses.

Tap our knowledge bank

Engaging Canonical support gives your organisation access to Ubuntu and Linux experts. We will transfer knowledge to your staff, empowering them to setup and run complex systems with the ease of Ubuntu.

Server support details

Service levels

Support scope