Ubuntu Starter Desktop Service
If you are new to Linux or Ubuntu, Canonical's Starter Service will help you get comfortable with your new desktop environment. We'll share a range of tips and tricks, and provide you with valuable advice on how to get started. We can also help you resolve any issues you may encounter and provide guidance on how to avoid future problems.
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Download the Ubuntu Starter Desktop Service brochure (pdf)
Starter service highlights
Our friendly support team will be able to help you discover and set up the right applications for your needs. The Ubuntu Starter Service will provide help with the following tools and tasks.
Web browser
- Using and configuring the web browser
- Installing common plugins, such as Flash, from Ubuntu repositories
- Configuring the browser for live bookmarks
- Configuring the default email client
- Help with sending and receiving email
- Setting up email filtering and anti-spam
Multimedia
- Using and configuring music and video players
- Installing proprietary, commercially-supported codecs
- Troubleshooting and resolving multimedia problems
Digital pictures
- Setting up cameras for use with Ubuntu
- Configuring applications to import images
- Help with creating and editing photo albums
- Help with publishing albums on the Internet
- Debugging and resolving issues
Office applications
- Creating word-processed documents, spreadsheets or presentations
- Configuring office applications
- Help with using basic templates and inserting multimedia content
- Troubleshooting and resolving application issues
Complete list of service features
Service features comparison
Quality support from Canonical
As the sponsor of Ubuntu, Canonical is passionate about bringing the benefits of Ubuntu to everybody. We bring that same passion and high-quality service to all our customers whether individuals or businesses. Some of the service advantages you'll receive with our Starter Service are:
- Telephone support for installation enquiries during business hours
- Online support for configuration and application questions through the Canonical Support Portal
- Around-the-clock access to our online knowledge-base of articles on common issues
- Support from a qualified Ubuntu support engineer
If you would like to discuss your requirements in more detail, please contact us.
